1. Introduction

This Privacy Policy outlines how C:C Insurance Solutions, an Alera Agency LLC ("we", "our", or "us") collects, uses, and safeguards your personal information. It also describes your rights and how to exercise them. This policy applies to all visitors and users of our website and services.

2. Data Collection

We collect the following types of data:

• Personal Information: Information you voluntarily provide, such as your phone number, name, and other identifying details submitted via the contact us page.

• Usage Data: Information automatically collected, including IP addresses, browser types, pages visited, and date/time stamps through cookies and analytics tools.

3. Data Use

We use the collected data for the following purposes:

• To contact you for appointment scheduling

• To request required documents

• To provide and improve our services

• To analyze website traffic and performance

• To comply with legal obligations

4. Data Sharing

We may share your information with trusted third parties under the following conditions:

• Analytics: We use third-party services (such as Google Analytics) to analyze usage data to enhance our website functionality and user experience.

• SMS Communication: By providing your phone number, you consent to receive SMS communications from C:C Insurance Solutions, an Alera Agency LLC  related to appointments, document requests, or service updates. Message and data rates may apply. You can opt out at any time by replying “STOP” to any message.

We do not sell your personal information.

5. User Rights

You have the right to:

• Access the personal data we hold about you

• Correct inaccuracies in your personal data

• Request deletion of your personal data

• Opt out of marketing or SMS communications

• Withdraw your consent at any time

To exercise these rights, please contact us at the email provided below.

6. Data Protection

We implement reasonable administrative, technical, and physical security measures to protect your data from unauthorized access, disclosure, or misuse. While we strive to protect your information, no method of transmission over the internet is completely secure.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies collect usage data for analytics and performance improvements.

You can disable cookies via your browser settings. Please note that some features may not function properly if cookies are disabled.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing them with personal information.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your data rights, please contact us at: info@collectivechoice.com

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Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en