Whom to Contact

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Contact us to:

• Report any changes to the information in your application, such as, changes to your income and address. You may also add or remove dependents. These changes can affect your financial help in the form of Advanced Premium Tax Credits (APTC), so it is very important to report them within 30 days of when the change occurred.

• Find out if you or a member of your family is eligible for Medi-Cal.

• Get coverage through Covered California if you have Medi-Cal now but will be losing that coverage.

• Update information such as citizenship, proof of residency and income verification.

• Make changes to your health coverage.

• Find out when and if you can enroll.

• See if you are eligible to enroll during special enrollment due to a qualifying life event.

• Cancel your coverage.

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Contact your health insurance company to:

• Make a payment, online or by phone.

• Request a new membership ID card.

• Ask a question about billing and payments.

• Learn more about benefits and eligibility.

• Get help finding doctors or other providers.

• Find out how claims for services were paid.

• Change primary care physicians.

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