Using Your Plan

Covered California

Thank you for choosing Covered California

 

​After enrolling, new members will receive a welcome letter and a brochure from Covered California. You will also get an enrollment package and membership ID card from your health insurance company.

Your health insurance through Covered California can help you cover medical costs for the following services:

  1. Doctor visits.

  2. Prescription drugs.

  3. Emergency services.

  4. Pediatric care, including dental and vision.

  5. Laboratory services.

  6. Maternity and newborn care.

  7. Hospitalization.

  8. Preventive and wellness care.

  9. Rehabilitation.

  10. Mental health and substance abuse services.

Whom to Contact

Contact us to:

  • Report any changes to the information in your application, such as, changes to your income and address. You may also add or remove dependents. These changes can affect your financial help in the form of Advanced Premium Tax Credits (APTC), so it is very important to report them within 30 days of when the change occurred.

  • Find out if you or a member of your family is eligible for Medi-Cal.

  • Get coverage through Covered California if you have Medi-Cal now but will be losing that coverage.

  • Update information such as citizenship, proof of residency and income verification.

  • Make changes to your health coverage.

  • Find out when and if you can enroll.

  • See if you are eligible to enroll during special enrollment due to a qualifying life event.

  • Cancel your coverage.

Contact your health insurance company to:

  • Make a payment, online or by phone.

  • Request a new membership ID card.

  • Ask a question about billing and payments.

  • Learn more about benefits and eligibility.

  • Get help finding doctors or other providers.

  • Find out how claims for services were paid.

  • Change primary care physicians.

Reach out to your selected insurance carrier for more information about your health plan.

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Anthem Blue Cross

(855) 383-7247

www.anthem.com

 

Blue Shield

(888) 256-3650

www.blueshieldca.com

Health Net/Ambetter

(888) 926-988

www.healthnet.com

Kaiser Permanente

(800) 64-4000

www.kp.org

LA Care

(888) 452-2273

www.lacare.org

Medi-Cal

OC: (800) 282-9799

LA: (866) 613-3777

Molina Healthcare

(888) 858-2150

www.molinahealthcare.com

Oscar

(855) 672-2755

www.hioscar.com