Telehealth

Covered California

All Covered California and Medi-Cal Plans Offering Telehealth Options

 

All health plans offered through Covered California and by Medi-Cal provide telehealth options for enrollees, giving individuals the ability to connect with a health care professional by phone or video without having to personally visit a doctor’s office or hospital. virtual care integrates video, phone, email and messaging into a person's healthcare. With a telehealth option, patients might not have to take off work, find a babysitter and drive to an appointment.

 

Telemedicine visits can help you with many of the things you’d see an in-person primary care physician for, just over the phone or through video chat. Virtual providers—Medical Doctors, Nurse Practitioners, and Physicians’ Assistants —can treat many things ranging from colds to many types of aches and pains, and they can also refer you to in-person care as needed.

 

 

When to consider using telehealth

 

Ever wake up in the middle of the night with a sore throat but decided to wait until morning to call your doctor, only to find that your symptoms have worsened? With telehealth services, you can promptly get care and have your questions answered without having to wait for an increase in illness or discomfort.

This is especially important if you think you may be experiencing COVID-19 related symptoms. A virtual visit can help you determine if your condition is indicative of the virus without having to go out in public and risk transmission.

In short, telehealth services are a good alternative when you have mild, non-emergency symptoms or non-urgent requests.

 

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